Refund policy

Returns & Exchanges

At Vintricks, we take pride in delivering high-quality jerseys and apparel that our customers can wear with confidence. We understand that sometimes sizing or order issues can happen, and we’re committed to making sure every customer has a smooth and professional experience when resolving them.

Return & Exchange Policy

If you received an item and realize the size isn’t right, you have 7 days from the date of delivery to request a return or exchange.

To qualify for a return or exchange:

  • The item must be in its original condition — unworn, unwashed, and free of any damage or stains.

  • All original tags and packaging must be intact and attached.

  • The return or exchange request must be initiated within 7 days of receiving your order.

  • You must notify us first before sending any item back. We will provide you with the correct return address and instructions to ensure your return is processed properly.

Once your return is approved, you may exchange the item for the correct size or another available product.

Incorrect or Defective Items

If you receive the wrong item, wrong player, or if there’s an issue that was caused by our team, we’ll make it right. In these cases, we will resend the correct jersey at no additional cost to you.

Our priority is ensuring that every order meets our quality standards and that you receive exactly what you purchased.

Address Issues

Please make sure to double-check your shipping address before placing your order.
If an incorrect address is provided and the package cannot be delivered, Vintricks is not responsible for replacing or reshipping that order.

However, if your order was sent to the wrong address due to an error on our end, or if your package is returned to sender, please notify us right away. Our team will review the situation and make sure your jersey gets to you as soon as possible.

How to Start a Return or Exchange

To begin the process, please contact our support team at vintricks10@gmail.com or through our socials @vintricks.
Include the following details in your message:

  • Your order number

  • A brief description of the issue

  • A photo of the item (if applicable)

Once we review your request, our team will respond with the appropriate return address and further instructions.

Important Notes

  • Returns requested after 7 days of delivery may not be eligible for exchange or refund.

  • Items returned without original tags or showing signs of wear will not be accepted.

  • Returns sent without prior notification or approval may not be processed.

  • We recommend checking our size chart before placing your order to ensure the best fit possible.

At Vintricks, our customers are at the heart of everything we do. We appreciate your trust and support, and we’re dedicated to making sure every shopping experience is simple, secure, and satisfying.